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Whether you have questions or need support, our team is ready to assist.
Located in Geneva, Switzerland, we’re committed to providing exceptional service to our clients worldwide.
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Frequently Asked Questions
How are Payment Links secured?
We leverage Stripe’s advanced security features to provide the most secure way to create Payment Links from your PayByLink account. Our API is regularly updated to meet Stripe’s latest security requirements.
Learn more about our security standards and measures.
How do I create Payment Links?
To start creating Payment Links, simply sign up for an account using the form below. Once logged in, navigate to the “Payment Links” menu, customize your settings, and click “Create!”
What payment providers are supported?
We currently support Stripe as our payment provider and plan to add more options, including Adyen and Mollie.
What payment methods are supported?
Depending on your country, we support over 40 payment methods and more than 30 languages offered by Stripe.
How can I track payments?
You can track payments for each Payment Link directly from your PayByLink account. Detailed information, from the Payment Link settings to the status of each payment, will be available.
How do I send Payment Links to clients?
You can send emails with Payment Links to your clients directly from your account. To save time, you can also create reusable email and message templates.
Is it possible to customize the emails sent to clients?
Yes, you can easily customize the emails sent to your clients to match your branding.
How do I track the deliverability of emails?
You can track the deliverability of all emails sent from your account for up to 45 days. To ensure email deliverability, you’ll need to set up a sender email from a domain name that you own.
How much does it cost?
You can find detailed pricing information on the Pricing page.
I need additional features.
Looking for custom features? We’d be happy to discuss your specific needs. Use the form above to contact us, and we’ll review your request.